WE ARE OPEN ONLINE VIA CLICK & COLLECT
After the Government announcement on Monday 4th January regarding an additional national lockdown in England, I wanted to outline how Bang & Olufsen of Nottingham and Bang & Olufsen of Leamington Spa will be there to help you whilst working within the guidance laid out by Government.
In the last 6 months we have invested heavily in creating a safe and regulated environment for our employees and customers. We have controlled numbers of customers, one-way systems, protective screens, sanitising processes and cashless payment methods as well as digital paperwork.
Whilst our stores will be closed to the public from 5th January, we are open online with teams available. It is our intention to ensure that you have access to a real person during the lockdown restrictions at a time that works for you. We will be able to send you videos and talk to you via video chat with a view to meeting your needs during this period.
We are very pleased that the Government has allowed non-essential retail to operate Click and Collect^. This means that once you have purchased your Bang & Olufsen product, you can come and collect it from our stores in Nottingham and Leamington Spa. A full explanation of the controls and features of the product will be sent to you in a personalised video and all the paperwork can be sent and signed digitally prior to collection. The actual handover will take place outside from a designated exterior handover area where full social distancing practices will be in place to ensure both colleague and customer safety.
Our dedicated team will remain on hand to assist with all your sales enquiries via the normal telephone numbers and our normal email service. Thank you for your patience, and for working with us to ensure our stores are safe. We are very much open for business, but with regards to sales please call us first rather than visit.
I would like to thank our key workers who continue to work tirelessly to get us all through. You’re simply fantastic. Stay safe.