Returns

RECEIVED A DAMAGED ITEM?
You have the right to reject damaged goods within 30 days of purchase. In the unlikely event that your purchase is damaged, please contact our Customer Service Departments on Derby 01332 362292 derby@amgrace.co.uk or Leamington Spa 01926 881500 leamington@amgrace.co.uk within 24 hours of the delivery.

FAULTY GOODS RETURNS
You have the right to reject faulty goods within 30 days of purchase. You will be offered a refund or replacement. Please contact our Customer Service Departments on Derby 01332 362292 derby@amgrace.co.uk or Leamington Spa 01926 881500 leamington@amgrace.co.uk within 24 hours of the delivery. If your purchase falls outside this time, then please contact us.
Complaints procedure
If you have any complaints or concerns regarding your purchase or the way in which your transaction was handled, please inform us by email - derby@amgrace.co.uk or in writing to Amgrace Ltd, 47 Queen St, Derby DE1 3DE. Your concern will be dealt with swiftly.
Complaints procedure
If you have any complaints or concerns regarding your purchase or the way in which your transaction was handled, please inform us by email - derby@amgrace.co.uk or in writing to Amgrace Ltd, 47 Queen St, Derby DE1 3DE. Your concern will be dealt with swiftly.
you are entitled to change your mind and cancel your order for any reason within 14 calendar days after delivery or collection for an exchange or full refund.